A Careful Hand
for Every Movement

Most service jobs are completed within two to four weeks, depending on the movement's condition and our current schedule. We will give you a more specific estimate after the initial inspection, and we stay in touch if circumstances change.

For most repairs, yes — we prefer to examine the movement before confirming costs. The listed prices are starting points. Any parts or additional work are always discussed and confirmed with you before we proceed.

We open the case carefully, note the condition of the movement, dial, and hands, and photograph our findings where useful. We then sit down with you — or correspond by message — to discuss what we observed, what options exist, and what you would like to preserve or restore.

In many cases, yes. For antique movements where parts are no longer available commercially, our workshop can produce hand-finished replacements where appropriate. We will always advise honestly if a part is beyond practical sourcing.

We test resistance where the case design allows, and will give you a straightforward recommendation based on the result. For some older cases, we advise caution even with fresh seals. We explain our reasoning clearly so you can make the right call for your watch.

Your watch is logged on receipt with a condition note and kept in our secure workshop throughout. You are welcome to ask questions at any stage and to collect without proceeding if our assessment gives you pause. Nothing is done without your agreement.